Terms & Conditions

Returns & Refunds Policy

Money Back Gaurantee

We stand behind the gear we sell. Bay Marine Electronics will accept for return or exchange items that are unused, unaltered and free of damages by the customer if returned to us within 10 days from the receipt of original order.

Returned items must:

• Be returned within 10 days of purchase
• Be returned with proof of purchase
• Be in unused condition and in orignal packaging and free from any damage.

Faulty Items

If a supplied product is damaged or otherwise faulty due to manufacturing faults, we will endeavor to rectify the issue through means of replacement, warranty or repair within the manufacturers stated warranty period.

Return Shipping

Bay Marine Electronics does not cover shipping costs associated with returning a faulty or unwanted product to our store.

To return a faulty or unwanted product

If you wish to return a faulty or unwanted product, please contact us via phone or email. 07 577 0250 or sales@baymarineelectronics.co.nz

Consumer Gaurantees Act 1993

The Consumer Guarantees Act sets out minimum standards for all products and goods purchased from Bay Marine Electronics Ltd. If goods sold are deficient or faulty, the retailer has the right to repair, replace or refund.

Fair Trading Act 1986

The Fair Trading Act is designed to protect the customer from being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing; where the product was made; where the product is from; the meeting of New Zealand safety standards; availability of products in store and the sales techniques used.